Issue with flow designer system user

venkatesh tadip
Tera Contributor

Hi Team,

 

I am facing the issue with the flow designer system user,

 

Requirement is I have a catalog item in that we have a variable when user given story number and submit the record.

 

Then the flow designer will update some work notes to the given story number

 

 I have implemented in a way such as look up the record and updating the record in flow designer.

 

But the record is in different domain than user who created the RITM.

 

If RITM created domain and the story domain is same the record is updating if it is different, it is not working.

 

Please suggest some thoughts on this 

Thanks in advance.

1 REPLY 1

Kieran Anson
Kilo Patron

This is expected behaviour. Service Catalog flows run in the domain of the requested item but in the user context of the person who submitted it. To "hop" into another domain, you can create a flow action to run your subflow, and use the inDomain function