IT Service Management (ITSM) Implementation Simulator Task 25. let me know how to complete this task

[PK42]

We need a service catalog specific to our Consulting practice to request items related to their Marketing, Sales, and Workshop needs.

1. Create a new service catalog named Consulting Practice.

2. Add three categories:

   - Marketing

   - Sales

   - Workshops

this is how I created A service catalog with the three given categories

[Dr Atul G- LNG · Accepted solution]

Hi @PK42 

To map an item to three categories, click on the Catalog Builder UI action, and then you can add the categories.

[Community Alums]

Hi @PK42 ,

You have created the Categories under a catalog item!! the task wants you to create the categories under a Catalog.

Please follow what @Dr Atul G- LNG  shared.