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04-01-2025 02:47 AM
We need a service catalog specific to our Consulting practice to request items related to their Marketing, Sales, and Workshop needs.
1. Create a new service catalog named Consulting Practice.
2. Add three categories:
- Marketing
- Sales
- Workshops
this is how I created A service catalog with the three given categories
Solved! Go to Solution.
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04-01-2025 04:43 AM
Hi @PK42
To map an item to three categories, click on the Catalog Builder UI action, and then you can add the categories.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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04-01-2025 04:43 AM
Hi @PK42
To map an item to three categories, click on the Catalog Builder UI action, and then you can add the categories.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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04-01-2025 05:47 AM
Hi @PK42 ,
You have created the Categories under a catalog item!! the task wants you to create the categories under a Catalog.
Please follow what @Dr Atul G- LNG shared.