ITSM Implementation Simulator - Last Task: Proper Flow?

andrearusso
Tera Contributor

Can anyone tell me what I'm doing wrong? Because I keep getting this error when trying to complete the last Task of this course:

"Please validate you have created a Catalog Item named Workshop Setup in the Consulting Practices catalog. Review the Process Engine tab to validate you have selected the proper flow."

3 REPLIES 3

Tommaso Tomaiuo
Giga Guru

Try to select the workflow with the same name and not the flow, and validate it again

andrearusso
Tera Contributor

Ok, thanks. If this helps anyone else great.  After posting this question, I went back and saw that I could just complete the course without this done so I did.  

SohamTipnis
Tera Guru

Hi @andrearusso,

 

Please check the name and try to not keep the same name for the flow design as well; this helps you get validated, as I have faced this issue as well previously.

 

If you find my answer useful, please mark it as Helpful and Correct ‌‌😊

 

Regards,

Soham Tipnis

ServiceNow Developer ||  Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10