JSON Object Empty String

[Kiran Patil3]

HI

I am trying to build JSON object to use in one of the integration. Below code works fine if used hardcoded value but fail if use workflow scratchpad variables. I am trying to execute this in service catalog workflow activity. anyone face same issue?

workflow.scratchpad.account_id = current.variables.account_id;  //Works if hardcode value here
workflow.scratchpad.change_request = current.variables.change_request; ////Works if hardcode value here
workflow.scratchpad.number = getTaskNumber(current.sys_id);

var requestBody = {};


	function getTaskNumber(requestItem){

		var getTask = new GlideRecord('sc_task');
		getTask.addQuery('requested_item',requestItem);
		getTask.addQuery('active', true);
		getTask.query();
		while(getTask.next())
			{
			//gs.addInfoMessage("Task: " + getTask.number + " Staus: " + getTask.state);
                     var ticket_number = getTask.number;
				return ticket_number;			
			}			
		}


requestBody.account_id = current.variables.account_id;
requestBody.change_request = workflow.scratchpad.number;
requestBody1 = new global.JSON().encode(requestBody);

workflow.info("JSON Body: " + requestBody1+ "\n " + "Function Return: " + workflow.scratchpad.number);

Output:

JSON Body: {"account_id":{},"change_request":{}}
 Function Return: SCTASK0010044

[SanjivMeher · Accepted solution]

Can you change below two lines to

requestBody.account_id = current.variables.account_id+'';
requestBody.change_request = workflow.scratchpad.number+'';

[SanjivMeher]

Please mark the response correct if it worked for you

[Kiran Patil3]

Hi Sanjiv

Thanks for reply. It worked.

[Raja Mohsin1]

HI Sanjiv

This is strange behavior, it worked but can you please explain that why it happened.


Thanks,