Label variable in RITM is appearing as mandatory.
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10-19-2022 06:53 AM
Hi All,
I have created a variable of type Label for a catalog item to display some instruction, but this variable is appearing mandatory on RITM page due to which we can't change CI. It is throwing error (The mandatory fields are not filled) on RITM page.
Thank you!
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Service Catalog
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08-22-2024 09:42 AM
Make the variable as Single Line Text. You would see Mandatory Check box. Uncheck it. Save it. Now make it Label again. This will Work. I had the same issue and this thing worked for me.