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01-06-2021 12:40 AM
Hi,
There is a reference field named as 'Asset' in my change form.
When we click on search icon we have below columns.
Right now we can able to search based on column 'Name'.
I want a user can able to search the asset directly by typing in refence field using column 'Name' - name and 'Asset Tag' - asset_tag. When he give name then also it will show the result and if the user give asset tag then also he can able to search.
Right now I am getting below error when I am trying to search using asset tag.
Below is the field dictionary :
What script I need to write and where? Please help?
Thanks.
Solved! Go to Solution.
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01-06-2021 02:24 AM
Hi,
then using this it should work
ref_auto_completer=AJAXTableCompleter,ref_ac_columns=name;asset_tag,ref_ac_columns_search=true
Are you checking with admin or non-admins
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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01-06-2021 12:54 AM
Hello,
you can add attribute to search with asset tag along with name. add below in attribute field. Open dictionary form in advanced view.
ref_auto_completer=AJAXTableCompleter,ref_ac_columns=asset_tag;name
Thank you,
Ali

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01-06-2021 01:13 AM
Did you try above?
Thank you,
Ali
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01-06-2021 01:28 AM
Hi Ahmmed,
This query is not working. Below query is working partially. It is searching based on asset_tag but not based on 'name'.
ref_auto_completer=AJAXTableCompleter,ref_ac_columns=name;asset_tag,ref_ac_columns_search=true
Thanks.
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08-22-2024 08:25 AM
This does not work