Launching Service Catalog Triggered Flow via Workflow Script

[Chris Schuh]

Hi Everyone,

I am currently trying to launch a flow via a script in a Workflow. I have used the code snippets and the examples found here, but for some reason the flow just won't start.

https://developer.servicenow.com/app.do#!/api_doc?v=london&id=FlowScoped-startAsync_S_GR

Here's an example of the code:

(function() {

try {

var glideRecordInput = new GlideRecord('sc_req_item');
glideRecordInput.get(current.sys_id);

var inputs = {};
inputs['request_item'] = glideRecordInput; // GlideRecord of table: sc_req_item
inputs['table_name'] = glideRecordInput.getTableName();

// Start Asynchronously: Uncomment to run in background.
sn_fd.FlowAPI.startFlow('global.flow_name', inputs);

// Execute Synchronously: Run in foreground.
//sn_fd.FlowAPI.executeFlow('global.flow_name', inputs);

} catch (ex) {
var message = ex.getMessage();
gs.error(message);
}

})();

I have the above code wrapped in an if statement, as I want to only trigger the flow to run in certain conditions. Any help would be greatly appreciated.

[Chris Schuh]

I do have the correct flow name in the call, but I did edit it for the community as it's for a client.