list layout for a reference field popup view

[Anks26]

Hi, 

I am trying to add a column to the list layout for the cost centre reference field popup view, accounting to the ServiceNow KB you just have to edit the list layout. KB0686318 . It works on the OOB tables i.e. added manager column on cost centre ref on the department form - see below, however, we have a custom app that refers to the cost centre but it won't display the manager column? Does anyone know if it is possible?



Thanks

Anks

[Maik Skoddow]

Hi

please try that approach

Kind regards
Maik

[Anks26]

Thanks Maik, I have already tried that it works for OOB tables but not for custom scoped app.

[Maik Skoddow · Accepted solution]

Hi @Anks 

after some investigations, it seems that it is not possible to have a custom view. The reason is that the view sys_ref_list for a OOTB table cannot be overridden by a custom app.

Kind regards
Maik

[Maik Skoddow]

Hi @Anks 

In case you think I was able to answer your question, I would be happy if you mark the appropriate response as "correct" so that the question will appear as resolved for other users who may have a similar question in the future.

If not, please tell me what you are still missing.

Many thanks & kind regards
Maik