List of possible ways to call script include function

[Pari5]

Hi All,

I have a script include which runs every time when the new change request is created. But I couldn't find where it is called from. I have checked in client scripts, business rules, UI action and catalog client scripts. 

Can you please let me know the possible ways to call script include.

Thanks in advance.

[Ankur Bawiskar]

Hi Parimala,

Did you check any event getting triggered from your business rule? through this event there could be script action which would trigger once event is processed.

check in script action script contains the name of the script include.

also check any workflow on change request table which might be triggering this script include

Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[Pari5]

Hi Ankur,

Thanks for your reply!

I have checked in workflows and Script action based on your comments. But it seems no luck.

The mentioned script include returns default group for the given user. So every time when a new change request created, the assignment group gets auto populated to default group based on requested by user.

We have an onChange (for assigned_to field) client script calling this script include. Other than this I didn't find anywhere calling this script include.

Is there anyway I can debug more to find the root cause for this issue?

Thanks again.

[Ankur Bawiskar]

Hi Parimala,

Can you check assignment rules for that table?

Regards

Ankur

[Pari5]

Thank you for your reply Ankur.

Sorry! There is no assignment rules for that table.

I don't know what i am doing wrong.