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09-12-2023 10:30 PM
Hello
We have a list on the Service Portal that display's the logged in users closed tickets. Currently it is displaying the order as oldest to newest but I would like to reverse that view so it shows the newer closed tickets at the top of the list? Is this possible? If so can someone advise how I do it. I have looked the simple list in designer view but I am unsure what to modify in here. We are on Utah
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Request Management
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09-12-2023 11:03 PM
Hi,
Press Ctrl+right click on the widget. Go to instance options
Add ^ORDERBYDESCsys_updated_on to the filter
for ex -
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09-12-2023 10:51 PM
Hello @riskay123 ,
Is this a custom widget or an OOB one. What is the name of the widget if it is an OOB?
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09-12-2023 10:54 PM
I am not sure how to tell this. What I can tell is that it is a simple list referencing the [task] table.
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09-12-2023 11:03 PM
Hi,
Press Ctrl+right click on the widget. Go to instance options
Add ^ORDERBYDESCsys_updated_on to the filter
for ex -
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
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09-12-2023 11:10 PM
Thanks Shruti, that fixed it 🙂