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‎02-06-2017 09:37 AM
This morning when one of our Service Desk users logged in, he was unable to display list results. It shows the list search parameters at the top, and indicates the number of results, but the list itself is blank. He has tried clearing his cache, using alternate browsers, and even alternate PCs. We are running Geneva, and this user has not had any previous problems. Any thoughts?
Thanks,
Ted
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‎02-07-2017 05:39 AM
The only other thing I can think of is that since that list is for all "TASK" items maybe he's modified how he looks at task lists in the past. If he (or you impersonating him) types "task.list" into the top left navigation bar and hit enter, it should show all tasks. Then you might be able to ungroup columns and click the little blue gear to reset to default columns, etc. Then go back to clicking the "My Work" link and stuff because it should remember the task modifications across all task lists.
-Alan Lowrance
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‎02-07-2017 06:00 AM
That's got it - thanks!
Ted
