List View by role?

chazz1
Mega Contributor

It is possible to show a different view of a list based on a role? For instance in change management, you can look at all tickets. I would like to have different list layouts based on a user's role. so developers will see a different set of columns in the list view than, say, an itil user.

right now, i have two different applications of the same name "All" where one shows one view and the other shows the developer view. Can i just have one application and have it switch views based on a user's role?

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chazz1
Mega Contributor

perhaps i have not been clear enough as to what my problem is. here is the scenario: in the change application there is an "All" module. clicking this brings up a list of changes. It is this list i want to display differently for different roles, NOT the actual change form(that has already been taken care of).

I have located the example business rule you mentioned. i created a new business rule(Global) and essentially copied the function "incidentGetViewName" and named it "changeGetViewName".

now that i have this business rule function in place, how do i then use it to display a different list view?