Location field

[joshmorris]

How come when I type the post code of a location into the location field on cmdb_ci_printer it doesn't bring up the corresponding location however when I do it on the incident table it does.

[pavani_paluri · Accepted solution]

Hi @joshmorris ,

Incident table’s Location field might have dictionary attributes like ref_ac_columns=city,postal_code that let the search include the postal code field. The printer CI might lack this.

Please add and check.

Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for

Kind Regards,

Pavani P

[Naveen Kumar V · Accepted solution]

Enable dictionary level attributes to get the data.

 eg: ref_ac_columns=name,location_id

[pavani_paluri · Accepted solution]

Hi @joshmorris ,

Incident table’s Location field might have dictionary attributes like ref_ac_columns=city,postal_code that let the search include the postal code field. The printer CI might lack this.

Please add and check.

Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for

Kind Regards,

Pavani P

[Naveen Kumar V · Accepted solution]

Enable dictionary level attributes to get the data.

 eg: ref_ac_columns=name,location_id

[Ankur Bawiskar · Accepted solution]

@joshmorris 

check the variable attributes for the fields

there must be auto complete with other set of fields

location on incident is coming from task table.

See the dictionary overrides for it

Auto-complete for reference fields 

If my response helped please mark it correct and close the thread so that it benefits future readers.