
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-29-2022 11:57 AM
Just found out about Code tags, Render journal field entries as HTML and was wondering if I could setup macros, like I have on the scripting fields, to write the code tags to the fields when I type code.
i.e. I type "code", then press TAB and get: [code][/code] in the Additional comments or Work notes fields on Case, Incident, Problem, etc.
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-01-2022 10:38 AM
I wound up just creating templates for now. Perhaps I'll circle back to this and attempt a different solution in the future.
-thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-30-2022 11:34 PM
Hi
unfortunately ServiceNow does not offer such a feature.
But you could change the plain text version of the journal fields to a rich text editor: https://community.servicenow.com/community?id=community_article&sys_id=a0c863dfdba83cd092bb0b55ca961...
Maik

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-01-2022 10:38 AM
I wound up just creating templates for now. Perhaps I'll circle back to this and attempt a different solution in the future.
-thanks