Make read only fields on incident

[Yugandhar1]

Hi All,

Recently we have one requirement, For incident, set read only fields on from level when below condition:-

1) Incident is active.
2)  User is not member of assignment group
3) Do not apply for users with admin role

I achieved by using ACL but client need on form level i know using client script we can achieve but i am not with coding any help in coding much appreciated.

[Vishal Birajdar]

Hi @Yugandhar1 ,

Do you want to use client script or business rule  ?

Below is the code by using business rule :

(function executeRule(current, previous /*null when async*/ ) {

        var active = current.active;

        var assignmentGroup = current.getDisplayValue('assignment_group');

        if (active == true && (!gs.getUser().isMemberOf(assignmentGroup)) && (gs.getUser().hasRole('admin'))) {
               //set fields readonly
            }

        })(current, previous);