Make some variables editable in catalog item Requested form(sc_req_request) for a group of users

[Rahul21]

Hello Experts,

Now in my catalog item requested form the variables are read only, I want to make the variables editable for the particular group. Please suggest.

How to achieve this functionality.

[Gunjan Kiratkar]

Hi @Rahul ,  

Client Script :- OnLoad on RITM  

function onLoad() {
 var ritm = g_form.getValue('request_item');
 var ag = g_form.getValue('assignment_group');
 var usr = g_user.userID;
 var ga = new GlideAjax("userUtils"); //name of script include
 ga.addParam("sysparm_name","getDetails"); //name of function
 ga.addParam("sysparm_user", usr);
 ga.getXMLAnswer(callBack); //name of call back function
 
 function callBack(answer) {
 if(answer == 'not editable'){
 g_form.setVariablesReadOnly(true); 
 }
 }
}

Script Include:-  Checkbox check: Client Callable

var userUtils = Class.create();
userUtils.prototype = Object.extendsObject(AbstractAjaxProcessor, {

getDetails: function(){
 var answer = 'editable';
 var usr = this.getParameter("sysparm_user");
 
 if(!gs.getUser(usr).isMemberOf('sys_id of group')){     
 answer = 'not editable';
 }
 return answer;
 },
 
 type: 'userUtils'
});

Please mark my answer as helpful/correct if it resolves your query.

Regards,

Gunjan Kiratkar

Consultant - ServiceNow, Cloudaction

Rising Star 2022

[Rahul21]

Hi gunjan,

var ritm = g_form.getValue('request_item');  - What we have to pass in (request_item) 

Is it should be the name of catalog item?