Make user VIP when part of a group ?

Floridalife
Giga Expert

We want to manage VIP user using groups, how can i enable the VIP checkbox auto when the user is part of a group ?

1 ACCEPTED SOLUTION

The problem with that is you are needing the business rule to run off the sys_user_grmember table and setting a value in the sys_user table.


Plus, we've determined that it runs when you manually add/remove someone from the group, so the business rule seems to work.



Here is what i would do.


Create a new community post with the question of why is my business rule not running on the LDAP import explaining that it works when you manually add someone to the group, but when the transform map does it, the business rule does not run even when 'run business rules' is checked.


This might find someone who has an answer to respond since this issue is not obvious from the current post question...


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38 REPLIES 38

I noticed an ACL on your screenshot for the VIP field. What does that hold? Is it just restricting write to the admin role?


Ah, thats probably that, only admin allowed, which account the business rule is using?



2016-05-04 11_47_41-ServiceNow.png


Might verify by disabling (unchecking the active flag on that ACL) just to be sure that is it.


Not convinced it is actually the ACL, but just trying to brainstorm possibilities.


Removed the active flag, removed all user from that SN group "Authorized_to_skip_approval" and readd a new one, but still no VIP checked


Let me know if i should post another question about business rule not running for ldap sync