Making field mandatory for inbound integration

Ankita9 · ‎07-06-2022

Hi,

How can we make below fields mandatory for an inbound integration?

Record should be created only if below fields have validate data, Please suggest.

Mandatory Fields:
1. Display Name
2. Full Name
3. Source Identifier
4. CI Source
5. Status
6. Criticality Classification
7. CI Owner Group
8. Support Group
9. Approver Groups
10. HA Configuration
11. Environment
12. Install Status
13. Description
14. Class

Thanks in advance!!

Ankur Bawiskar · ‎07-10-2022

Hi Ankita,

If you are using scripted REST API and have shared that endpoint; you can check this link where I have shared solution

Return Error Message for missing Mandatory field via Scripted Rest API

OR

if you are using import set API then you can use onBefore transform scripts; you can ignore that row

something like this

(function runTransformScript(source, map, log, target /*undefined onStart*/ ) {

	// Add your code here
	if(source.u_field1 == '' && source.u_field2 == '' && source.u_field3 == '')
	{
		ignore = true;
	}

})(source, map, log, target);

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Chandu Telu · ‎07-06-2022

Hi Anikta,

It's can achieved in mulitiple ways

Data Policy
Return Error if field is empty in the inbound Integration itself

Thanks
Chandu Telu
Please Mark ✅ Correct/helpful, if applicable,

Ankur Bawiskar · ‎07-06-2022

Hi,

There is no direct way to handle this.

You will have to skip the record insertion if the fields are empty.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Ankita9 · ‎07-06-2022

Hi Ankur,

Thanks for your response.

Could you please help with the Syntax/ sample code.

Chandu Telu · ‎07-07-2022

Hi Ankita,

Check the below link similar question in answered

https://community.servicenow.com/community?id=community_question&sys_id=c98916efdbb174d4ae03d9d968961928

Thanks
Chandu Telu
Please Mark ✅ Correct/helpful, if applicable,