Manually upgrade MID Server

[harun_isakovic]

Hello Community,

Sorry about the terminology Im pretty new with MID Servers.
I need to manually upgrade a MID Server on a non production instance because auto upgrade was disabled, so after instance upgrade the MID Servers did not get upgraded, so we need to do them manually.

Since on that host there seems to be some PROD MID Servers hosted and non-production MID servers, my question is.

If I wanted to upgrade only the non-production ones. Would  all of them restart or just the ones we need to upgrade? We obviously dont want to upgrade the PROD ones before the instance is upgraded.

I would appreciate some tips on how to do this properly, without disturbing PROD if its possible.

[Khalnayak]

Hi Harun,

Check out the below thread may be helpful.

https://hi.service-now.com/kb_view.do?sysparm_article=KB0696937

[Appli · Accepted solution]

Hi Harun

ServiceNow suggests keeping production and sub-production MID servers on different host machines, just to avoid a situation like you mentioned. Plus it allows avoiding resource bottlenecks.

As such, upgrading one MID server instance should not impact any other MID server instances running on the same host IF all MID servers' configuration files are are defined correctly and instance names / folder paths are not mixed there.

Hope it helps.

[sachin_namjoshi]

You can restart service for only non prod mid servers on your host machine by any of below methods.

• MID Server instance: Navigate to the MID Servers and click a Name. Under Related Links, click Restart MID.
• Windows command line: From the MID Server home directory, for example the agent folder, type Restart.bat.
• Windows Services console: From the Windows Services console, right-click the ServiceNow MID Server name and then select Start.
• Linux: From the MID Server home directory, for example the agent folder, type restart.sh.

Regards,

Sachin

Regards,

Sachin