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MRVS onChange Not Triggering When Rows Are Deleted or "Remove All" Is Clicked in Service Catalog

AkhilT013667182
Tera Contributor

I have an MRVS with a DNS Type variable, and I'm populating an outside Single Line Text variable with all selected DNS values (e.g., DNS-A, DNS-B, NAME, HOST). This works when rows are added or updated.

However, when a user deletes a row using the X icon or clicks Remove All, the outside variable is not getting updated or cleared automatically.

Has anyone implemented this requirement? What is the recommended approach to detect MRVS row deletions and keep the outside catalog variable synchronized with the current MRVS values?

AkhilT013667182_0-1789142089629.png

@Brad Bowman  
@Tanushree Maiti 
@Ravi Gaurav 
@Ankur Bawiskar 



1 REPLY 1

Tanushree Maiti
Tera Patron

Hi @AkhilT013667182 

 

Try with g_service_catalog  API.

 

 

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti