Multiple decisions in a Change Approval policy create multiple group approvals as expected. But when one group approves, it sets all the other groups to "No longer required". Why?

[Stephanie6]

I've created multiple decisions in my Normal Change Approval policy.  They are triggered correctly.  But when one group approves, all the other groups are set to "No longer required", and then the workflow continues.  What am I missing?

[Chaitanya Redd5 · Accepted solution]

Hi Stephanie,

The issue could be with the "Answer" of your "Decision" in "Change Approval Policy".

Kindly mark my answer as Correct and Helpful based on the impact.

Regards,

Chaitanya

[Stephanie6]

Thank you!  I had missed the "Mandatory" check box!

[sr82]

Hello, I followed the solution but it dint fix my issue. using flow designer to apply change approval policy.

[Frosty1]

To make the reply a little more helpful .. .. check mandatory in the answer of the decision.