My instance seems to be missing key roles such as: sn_incident_read

[jo_2016]

How to find/ access missing roles: 

My instance seems to be missing key roles such as: sn_incident_read & sn_problem_read. Has anyone seen this before and what can be done to fix it these are critical for the Business stakeholder role. 

 Per: https://docs.servicenow.com/bundle/newyork-it-service-management/page/product/incident-management/ta...  these are expected to be showing. 

[Pradeep Sharma · Accepted solution]

Hello Jo,

Please refer https://hi.service-now.com/kb_view.do?sysparm_article=KB0758032

- Pradeep Sharma