navigating URL by passing Ticket Number

[BalajiN]

navigating URL by passing incident number.

I wish to navigate to recored ticket by using ticket number

please share your knowledge.

[adiddigi]

Okay, then please use

sysparm_query=number=INC00040

as shown in this WIKI page : http://wiki.servicenow.com/index.php?title=Navigating_by_URL

[BalajiN]

I have already tried all of them.

may be some other rule is stopping that action.

Thank you so much for spending your valuable time

[Artur Schulz]

Hi you have to use following URL:

https://<instance name>.service-now.com/incident.do?sysparm_query=number=INC0010001

Further Details you can find here: Examples of navigating by URL 

[Artur Schulz]

Hi, you have to use the follwing URL:

https://<instance name>.service-now.com/incident.do?sysparm_query=number=INC0010001

Further Details: Examples of navigating by URL