Hi All,
I need some guidance for below mentioned service operations workspace functionality. Can someone please suggest your ideas here.
1. How to show icon near to attribute as "vip caller" if selected caller is vip in Service operations workspace just like in default view?
2. How to make risk assessment mandatory before moving it to assess state just like we have the option in default view via server side script.
3.How to add background color to field in form in service operations workspace?
4. how to add date field in modal(dialog box) in UI action under workspace to set the date field in form. OOB in workspace its not allowing to use date type. Is it possible to save the value in string and set it to date field in form if yes please share your suggestion how it can be achieved.
Please share your suggestions.
Thanks in advance!
Shilpa
