Need to create a csv file and send it as an attachment in a notification to a user

[Mahi10]

Hi,

I need to create a CSV, semicolon seperated with two lines. First line is Name of variables and Second line is with the values of the variabes in a catalog. After creation of that CSV, need to send CSV to a particular user mail address. Can you please help me on creation of csv and send CSV as an attachment to particular user mail address.

Any help would be appreciated..

Thanks in Advance !!

[Mahesh Kumar3]

The following article can help you better:

https://community.servicenow.com/community?id=community_article&sys_id=e5ad70d61b1d4490d01143f6fe4bc...

Regards,

Mahesh Kumar

[Mahi10]

Hi Mahesh,

Thanks for your quick response!!

I am a little bit confused.. I need to send this CSV as an attachment (by using Include attachment option in notification) in a workflow. Here I have created a event notification and calling this in workflow create event activity. Can you please give me step by step process...it could be more helpful..

Note : All this work to be done in a workflow

[Mahesh Kumar3]

The following link desribes how you can include an attachment using email script. Because in your case you are triggering the notification using event, so system will not understand which attachments to pick from which record.

You can write an script as described in previous reply and then attach the same in notification using email script as mention in the following link.

https://docs.servicenow.com/bundle/paris-servicenow-platform/page/administer/notification/concept/c_...

Hope this will help you.