Hi, I have created a record producer and I don't want to submit the form if the user already has submitted a request. If the user submits the form a record will be created on a table. I am validating the "requested for" field which is present on the ...
I have Record producer “report connection issue” on incident table, in that I have a reference filed called “mill” reference to core_company , Core_company has child tables if the selected mill is form “cmdb_ci_mill” table and conection type (choic...
As we know, ServiceNow distinguishes between table and field level ACL rules. If both exist for a particular field, they both must evaluate to true in order to grant the specified access. I have a situation where I need a field rule to essentially tr...
Hi all, I need a solution for our agents to see (without using the "updated" or "updated by" column) if there is a new !!unread!! comment on a ticket in agent workspace. The best would be to have a new column that shows a mail symbol in front of a ...
Hi Experts, I need the list of all deleted CIs in CMDB table. Is that possible to extract it in service now? Is there any means to get the data of Deleted CIs? Please suggest a solution. Thanks in advance, Regards,Sofiya
Hi Team, I have a schedule job which is removing the users from groups and removing the roles. But I want to send a notification to a particular group with the User Name and Group details from which they are removed. I am struck with how to trigge...
I have cretaed new notiification on Change_task table, I need to trigger this notification every day. for that i created one event and firing that in the notification. created one sheduled job and added in script " gs.eventQueue('event name', ' ', '...
how to send feedback form for user when incident closed in servicenow
Hi Everyone! So, I have this script I've been trying to fix this to use the result of the query but it prints the whole table. I want to use only que result of the query and print it, but idk if I should use another glideRecord or maybe a getQuery or...
Hi there, I'm looking to implement the walk-up experience but one thing I noticed was the default font colours on the check-in page are too light (see below) I'm new to service portal development and was wondering what the easiest way to change thes...
Hi everyone, I am about to give an atempt on csa exam, can anyone suggest me to take exam in online mode or offline mode? Thanks and Regards
Hello Experts, We have BR to auto-create KB from incident. In description fields we put issue detail in multi line text. When KB created from incident then KB show all multi line text in single line. There is some issue in conversion of string field ...
Hi all, After activating a flow designer, the status is still displaying as Draft. I actually made some changes in the flow and clicked "ACTIVATE", but the status is displaying as DRAFT. What could be the problem and how could it be resolved please? ...
I want to create a UI page which will be having a choice field and it should pop when Ui action is clicked. On the incident form when assignment group is selected , the UI page should have choice value based on that . I have a different table where t...
