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How to configure Iframe in dashoard ?

How to configure Iframe ?  In dashboard there is a widget called content blocks, where we can add a link in existing dashboard to external dashboard data. widget > content block >> filter > New Iframe . my question there are some methods to configure...

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prash4 by Tera Expert
  • 4187 Views
  • 3 replies
  • 0 helpfuls

Resolved! Concatenation of two fields in a table

Hi All, I need to concatenate 2 fields in a location table and copy the concatenated value to a custom field on the same table. So in future if those tables has a new value automatically the concatenated value should be updated to the custom field. B...

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Scheduled Report's Condition script is not working properly

Hi, I need my report to run only on weekdays. For this I am using the below script. The issue is, it has run even on Saturday, and didn't trigger on Sunday and Monday. Whatever the number my instance is updating for the day, the below condition gets ...

Ajay37 by Tera Contributor
  • 662 Views
  • 4 replies
  • 0 helpfuls

TypeError: Cannot read properties of null (reading 'location')

After upgrading to rome the issue got created. There is an excel link(download) in the catalog item.When the user clicks it an excel file gets downloaded but for few users when they click on it the content pane becomes empty as in the attached image ...

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Vasu20 by Tera Contributor
  • 3238 Views
  • 3 replies
  • 0 helpfuls

Resolved! Is there workaround to update the name in Activity Log?

I need to update the name captured in Activity log for some of records in ServiceNow due to business requirements. I have checked in sys_audit table and update User field but no luck and I am unable find records in sys_history_line table. Could you p...

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How can I know if a role is licensed or not?

Hello, I want to know if a role is licensed or not. Is there a document or reference I should know that shows a list (for example) of roles and their associated licenses. In my case, the role I want to know if it's licensed or not is catalog_manager;...

Resolved! How to write contains in a query?

I have created a related list in the problem record like below screenshot... It was working fine, but I need some modifications.. based on below logic.. I am comparing whether there is any similar short description is existed or not but here I need t...

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Rithvik2 by Tera Contributor
  • 6717 Views
  • 7 replies
  • 5 helpfuls

Resolved! Want to show 4 fields only on Service catalog task

Hi, Requirement - I have created 4 variables on service portal which is not mandatory field(It should  not visible on service portal form) but when i will submit the form it should not visible on RITM as well but should be visible only on Catalog tas...

Raghav22 by Tera Contributor
  • 1692 Views
  • 3 replies
  • 2 helpfuls