need to fetch task number from the email body

[srinidhi]

Hello All,

I need to fetch sctask number from the email body and I need to update the record.

please help me with the script.

example number: SCTASK1234567.

Thanks.

[Ankur Bawiskar]

@srinidhi 

are you sure your query is correct? and you are having record into stock room table

st.addQuery('name', status)

[srinidhi]

Thanks, got the issue. My query was fetching only sys_id. i used below syntax to get the field value.

 var statusReference = task.u_digilocker.getRefRecord(); // Get the referenced GlideRecord
    if (statusReference.isValid()) {
        var status = statusReference.name; // Access the 'name' field of the referenced record
        gs.info('namee: ' + status);

[Musab Rasheed]

My initial link about fetching number from email body works for you so kindly accept the solution and close the thread.

[srinidhi]

@Musab Rasheed  Accepted the solution,

Thanks.