I need to create a search widget , so i am using Typehead search widget so how do i configure so that i can search the records from a particular table? I am new to portal so please anybody help me out?
I'm testing out a secondary service portal in my Dev environment that will tailor to a specific division of our company. I've copied most of the items for the main service portal over from the out of the box portal but I'm having an issue with creati...
Good afternoon, please can someone advise?... I am trying to develop something that will only allow colleagues with the incident_manager role to set incidents to a P1 (impact 1, urgency 1) within the incident table. Currently anyone with an ITIL role...
How to set choice field value to --None-- which is default value in target field using transform map if source field value is empty?
Here's the portion of the record producer script I'm having trouble with: var gsi = producer.gaming_system_issue; if (gsi == 'Yes') { current.category = 'gaming'; current.short_description = 'Gaming Issue: ' + producer.business_service.name; } else...
I need to Create a form template that anyone can use to apply the necessary field values specific to non-disclosure agreement contracts. Name the form template 'Create NDA Contract' and have it set the following fields: • Contract model: NDA• Contrac...
I have a personalized homepage built from using reports or filters. In the list generated from the report and/or filter, when I right click on the incident, the copy URL link is not available? It is available in default lists. Does anyone know a wa...
Hi All, Setup : I am using g_form.addOption() in the onLoad Catalog Client Script to populate options in one of my variable. Have written this like: g_form.addOption('user_department', '1', 'My Department'); Issue : When viewing this variable at...
Could you pls help, what is the use of max entries field in TAG table (Attached screenshot) - By default, it's 20.
I cannot get around this error message when submitting a Standard Change Proposal. Manually adding approvers and approving the requests or creating them as admin I cannot get a proposal through. I've added users with Change_Manager role to approve bu...
Hi, We have integration with Okta to Servicenow instance so when users gets created in Okta it automatically creates in Servicenow application which is working perfectly fine. When we see the Okta instance under Provisioning -> Integration tab we h...
Hi, I have created a workflow using custom table, wants to trigger the workflow on each new entry in that table? How to do that? Thanks, Vijay
HiI want to know that how the notifications in notification_engine.process get triggered and where are the conditions on the basis of that these notifications gets triggered.I need to modify its triggering conditions for the incident table but I am n...
I am attempting to run a background script to query a table, and put the results into a excel spreadsheet. I need to know if this is feasible from scripting and if so, what the best solutions would be.Thanks in Advance,Robert
Hello, I have an onSubmit Catalog Client script which calls the script include. The script include returns 2 values response and error code. I want to set these 2 values in the variables onSubmit Catalog Client script: function onSubmit() { var Nasa...
