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Resolved! How to Display add info message on catalog item.

Requirement is that on the based of category whenever the user selects A,B info message should display like this" Please click here to review a Knowledge article that may assist resolving your issue. (K1)". and also  user must be able to access hyper...

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shweta Kasbe by Kilo Contributor
  • 3813 Views
  • 4 replies
  • 1 helpfuls

Assigning values to multi-row variable set via transform script

I'm writing this transform script to take a .csv data source which includes data in from 1 to 12 pairs of columns, and map to a multi-row variable set on a catalog item using the Cart API.  The data's general format is ... ColA, ColB, ColC, ColD1, Co...

jonw1 by Mega Expert
  • 2350 Views
  • 4 replies
  • 2 helpfuls

Virtual Agent - evolution, analytics and reporting

Good evening dear Community, I need help and advice regarding Virtual Agent.  On the account I work, we implemented VA on Rome instance, and we have the Virtual Analytics dashboard (the out-of-the-box) but I need more insight. I would like to know ho...

Misha4 by Tera Contributor
  • 932 Views
  • 2 replies
  • 1 helpfuls

Resolved! How to expand the size to UI action condition field

In one of my requirement, the conditions I need to keep is exceeding the size of the condition text field in UI action. What is the solution for this other than changing the size of condition field

Abhiram1 by Kilo Contributor
  • 966 Views
  • 1 replies
  • 3 helpfuls

Resolved! Stop execution of another business rules

Is there is anyways to stop execution of businesses rules if the update Is happen from another  business rules. Tried setworkflow(false) in before business rules. But it's triggering after update business rules matching the update conditions.   

Santhosh23 by Tera Expert
  • 2702 Views
  • 6 replies
  • 3 helpfuls

Resolved! How to add a new state in Flow formatter

We have a created a new state in problem table and that state is not showing in the flow formatter. How a newly created state will appear in the formatter Wanted to add a new state between Root Cause Analysis and Fix in Progress  

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Sachin27 by Kilo Contributor
  • 1975 Views
  • 2 replies
  • 4 helpfuls