Need to visible "Add" button in related list in problem form when state is closed

[Asha Pathak]

When state is new , it shows the Add button in related list

But when state is closed , it does not show the Add button on related list

Is there any way to show Add button in related list when state is closed

[Harish KM · Accepted solution]

Hi @Asha Pathak I am using OR condition here so as long as the parent table is problem, the 1st condition (parent.sys_class_name == 'problem') will execute and will ignore the other condition (parent.active == true), for other tables the parent.active will be true. this way there is no impact for other tables and condition works as expected.

Does it work? If yes please accept the solution:)

[Harish KM]

Hi @Asha Pathak is it working now? If yes please accept my Solution if not let me know happy to assist 

[Asha Pathak]

@Harish KM  If we remove  parent.active == true
Does any changes appear in other functionality

[Harish KM]

Hi @Asha Pathak this script include applies only for incident table I believe else you can place the condition like this

canShowAddButton: function(parent, current) {

        var field = gs.getProperty('com.snc.incident.link_to_task.' + parent.sys_class_name);

        if (parent.sys_class_name == 'incident') {

            return current.isValidField(field);

        } else {

            return parent.active == true && current.isValidField(field);

        }

    },

[Asha Pathak]

@Harish KM What does it mean parent.active == true?

[Harish KM]

Hi @Asha Pathak this refers to parent.active == true? (incident table field active ), if true the add button will be visible, if active field is false on incident record add button will be hidden