New Catalog Item defaulted with an SNC External [Not Available For] user criteria; why?

[Jacques Clement]

Hi -

I am trying to understand why, when creating a new Catalog Item, a default SNC External user criteria is automatically added to the Not Available For related list. Even when I remove it, it keeps coming back. The only way to go around this is to move this user criteria to the Available For related list.

I could not locate the piece of code that does it but I actually don't quite get the rationale behind this.

Any thoughts?

Thanks.

[Sagar Pagar · Accepted solution]

Hi Jacques,

Unable to remove "SNC External" user criteria from catalog items "Not Available For" related list

Check the workaround for this.

The SNC External User criteria is a default user criteria for a catalog item.

To be able to remove this user criteria, the item must contain at least one other user criteria.

Regards,

Sagra Pagar

[Damhoej]

Can you turn that rule off?

And if you can: do you which rule it is?