New group creation using Flow designer

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Ramakrishna Kom
Tera Contributor

‎11-23-2022 08:10 AM

How to set the condition in flow designer, if the user wants to create new group through service catalog and if the flow finds any existing group with the exact name match in sys_user_group table then the RITM state should changes to closed incomplete.

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Goran WitchDoc
ServiceNow Employee
ServiceNow Employee

‎11-23-2022 01:34 PM

Just a quick PoC:

GoranWitchDoc_0-1669239204751.png

first I get the name variable, then I do a lookup records to see if it already exist. 

If the count is bigger then 0 (meaning we found one) then I update the RITM with closed incomplete. otherwise create the group record

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Goran WitchDoc
ServiceNow Employee
ServiceNow Employee

‎11-23-2022 01:34 PM

Just a quick PoC:

GoranWitchDoc_0-1669239204751.png

first I get the name variable, then I do a lookup records to see if it already exist. 

If the count is bigger then 0 (meaning we found one) then I update the RITM with closed incomplete. otherwise create the group record