Non admin users not able to see inactive users

mattrom1
Giga Expert

We have a request to access terminated users but in our system it makes them not active, which causing the end users without roles not being able to search for them. I made a filter for one module to say Active = true or active = false. I can see it fine but when someone else tries it doesnt work. I just need to it to work for just this catalog item. Is there an easy way of doing this?

4 REPLIES 4

Michael Fry1
Kilo Patron

There is a business rule named   - user query - that prevents users except admins from seeing inactive users. You would have to modify or inactive that rule.


Jaspal Singh
Mega Patron
Mega Patron

Hi Matt,



Business Rule


1. user query


2. Show active users to ITIL



are the ones responsible for the same.


Is there a way to say, in the business rule to have only certain modules show active and inactive, not to have it show throughout the whole site. I have a workaround if that is the case but dont want to do that


@mattrom Please let me know - have you tried to restrict at tables level?