Not able to trigger event "sn_actsub.notify_about_article_commented" for notification KM Subscription: Article commented
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‎04-12-2018 07:15 AM
I am having kingston instance where I have enabled "Article versioning and subscription" using plugins "Knowledge Management Advanced".
There are few notification created with respect to actiavated plugin, However the notification are not being created. Checked the notification and found the event name "sn_actsub.notify_about_article_commented", but not able to find related scripts (BR, SI, Script Actions) to trigger notification.
Kindly let me know if anyone form where this event is configured.
Thanks in advance.
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‎03-01-2019 09:32 AM
i ran into issues with some of those notifications as well. Turns out the field value is only 40 characters so with the help of HI they walked me through upping the character limit to 50 characters in a few places.