Hi team, What's the difference between the Reopen button on London release and Jakarta release? How we can see the reopen button on the incident form in London release? Condition:-new global.IncidentUtils().canReopenIncident(current) can some one...
Hello, I have a requirement to add Opened Date type Interactive Filter for a Report. Report is created on Group table. It has related conditions on Task table. I want to filter Groups having no tasks assigned. So for this I want a Date type filter on...
I want to translate hiver text on check conflicts which is coming from a "ui macro" - "change_request_conflict_progress".The "check conflict" button is displayed from line 101. <button style="white-space: nowrap" class="btn btn-default" id="conflict_...
while I am importing the appplication in studio , I am getting error like this , can anyone fix this please ?
BACKGROUND SCRIPT TO UPDATE APPROVER FOR RITM==================================================================var gr=new GlideRecord('sc_req_item');gr.addQuery('document_id', '0078dba91bcb791c7eb4979f1d4bcb8e');gr.addQuery('approver', '1847eebadb8cd...
Hi,I have raised one Release and under same Release i have created one Release Phase. Also i have created one business rule for release, i need to restrict the release state for closed complete. The requirement for that is Release is restricted for c...
Hi All, I am working on the import set and transform map for the 'Load balancer' table. To upload some data I have mapped all the fields and the 'name' field has been set to Coalesce. There is identification and reconciliation rule also defined on th...
Hi, I think this is a difficult requirement to achieve but just wanted to check with the community to see if someway it was possible. We have a requirement to configure some sort of report or visualisation that displays what variables are left empty,...
There is an OOB functionality, when we attach any knowledge article to the incident, and it will automatically create a record in 'm2m_kb_task' table. But sometimes it is not getting created in (m2m_kb_task) table. Seems like an intermittent issue.Do...
Hi All, I have a requirement, Need to create a variable that should allow user to download the attachment and it should be mandatory. Thanks in advance
Hi All, Requirement : Catalog item to create cmdb ci for Computerwhen Computer is selected based on the operating system it should fall under class as "Windows" (cmdb_ci_win_server)or "Linux"(cmdb_ci_linux_server).What I have tried : I have created t...
Hello Experts, I need your help in flow designer scripting.Requirement: Need to create a catalog item in that we have two fields one is existing incidents and other one is description, if we select existing incident and add new description and subm...
Hi Everyone,I have a requirement to create a ServiceNow ticket from java using SOAP API.I am using intelliJ and Gradle. Could you please assist me with a sample code or API's or guide me to a similar post.Thanks.
