Hi community, I am triggering a flow(Flow Designer) using a script. Following it creates a record in sys_flow_context. Now, I need the sys_id of this particular record in the sys_flow_context table.The use case is, I would by gliding this record and ...
Resize observer loop completed with undelivered notifications.This error iam getting when I am trying to run Automated test framework.What is the issue?
Hi,My Prod instance opening very slow but my Dev and Test instances are working fine. I am not sure why my Prod instance is opening very slow it is taking at least 25 to 40 seconds to open the modules or records/ any thing in the instance level.But ...
Hi All, I'm trying to implement a feature that allows the user to open a group chat with the assignment group members with the click of a button. I'm trying to query the sys_user_grmember table with the assignment group info on the ticket to get th...
We recently upgraded our instances to Vancouver and are now experiencing an issue with communication on the Service Portal. All comments (additional comments and work notes) show up "blank". We can see a comment was added but we can't see what that c...
Hi,I want to increase the list row count. Please assist the steps to do that.
I have created MRVS variable (agent_details) in a catalog item. MRVS variables are :1. agent_name2. recurring_cost3. forming_cost4. entity_nameThe requirement is that the forming cost should exceed $1000 considering all records created in this MRVS.e...
I tried to create on predictive intelligence - classification phase. while i am try to test in operator workspace is not working.Can anyone help me out what I missed to configure. PFA, screenshot for reference
Hi, I want to send an Custom response for 404 Error in Scripted REST API As of now we can acheive the below response for Custom error responses. "error": {message: "",detail: ""},"status": "failure" I would like to know is it possible to acheive like...
Hi Community, how to filter incident, sc_task, problem, change tickets in dashboards by selecting the particular user.we have a dashboard there theirs 4 reports " incident, sc_task, problem, change " if I select user1 it data should show only that p...
Hi,User is having 'itil' role but still he can't see Notes, Related Records, Resolution Information etc. form sections in incident form. Can anyone guide me what can be reason behind this. This is the screenshot, how it is shown for other users. This...
I created a new table in ServiceNow, If assign the table's role to an user, so the user can write something in the rocord,If this user only has table's role without itil role, Does this user need any extra license? Thank you!
where can I get Agent workspace starter stories for Implementation ?
any information on designing a conference room reservation application would be helpful. i am a beginner and trying to start with a simple application to get better at using the system.
How to autopopulate caller field with the current login user details using client script ?