Hi Community, I want to trigger a group approval for my KB article which i have created for one of the knowledge base. I have added user approval activity in the workflow and added a specific group over there but its not triggering any approval to th...
I have a requirement like, when a email has been sent, the response from the user has to be captured in Requested item worknotes.How to configure email inbound for this?
Developers need to be edit report field in the list view.
Hi Team, We have custom table in the list view i want to disable all reference field links except number field. How we can do using the list control. in the list control i can see the option Omit links if i enable this all fields are omitted but i w...
Hi Everybody, Context: We have thousands of Assignment rules/other rules. I am sure alot of them has never been been used or triggered and would like to remove them. Is there any way to identify them? Many thanks for any idea.
ServiceNow has a unique feature that allows potential incident tickets to be deflected and encourages a self-service culture. It empowers employees to fix their own incident accompanied by a guided step by step procedure. Intelligently, ServiceNow p...
How can i check condition of system properties in flow design? i have a system properties that contains list of sys_id of groups.A approval will skip if value of variable (contain group)matches with system properties.
I need to create variable in which the user can create multiple options.For exaple if i create a variable 'number' and in the options I gave 1,2,3,4,5. the user must be able to select more than one option that is he must be able to select 1&2 or 1&2&...
Dear all,I have recently observed 2 attributes in Requested Item table, "stage" and "state".I have been trying to find some doc. However, I can only find Use workflow stages describing "stage" and "stage state" (not attribute "state").Could someone ...
Hi guys, I need your help please. I configured the Incident email notification Incident commented for ESS for all the different languages based on the Caller User Language. Now, I'm testing it and I can't find the reason why the name of the fields in...
Hello All, Explore basic and advanced reports from the below https://youtube.com/playlist?list=PLEsaaEpAumbRlBusWkhPGfFOha57wYANv&si=LwLSOq69RRmHmmSC
Stock room consumable button how can i point to the RITM form template - peripheral that i created ?
Hello, I am trying to create a template (change form) and the change has 17 change tasks (CTasks) listed in the related list, which i also want to be included in the template that i am trying to save. When i tried to save the form as a template, the ...
Hi there, Does anyone know how to create a Datasource of SCTasks that have parent RITMS that would have a specific Tag(s) applied to them? I am flagging certain RITMS and want to report on the tasks associated to those RITMS. As far as I can see.. ...
