Client script for current and future dates
I need client script for allowing only current and future dates.
Forum Posts
Resolved! Email is marked as sent in the logs but not received by recipient (PDI)
Hi All, Recently i configured a EMAIL Account Server in the instance for SMTP and connection is successful. And whenever an notification got triggered to event, an email is showing as sent in the email logs but the recipient did not receive the notif...
On Call pause functionality in workflow?
Hello Team, @Ankur Bawiskar @Amit Gujarathi @Anil Lande @Community Alums I have a requirement related to implementing an 'On Call Support' feature for the incident process. To clarify, my working hours are from 9:30 AM to 6:00 PM. If an incident is...
CI field visibility on Security Incident Task form
Can someone tell me how to approach the below requirement? GIVEN a Security Incident Response Task (SIT), WHEN the SIT has been closed (Active=false)The Configuration Item field and field value (if populated) should remain visible within the SIT form...
Warning in ATF steps
Resize observer loop completed with undelivered notifications.This error iam getting when I am trying to run ATF .What is the issue?
I want to update records in expedite table
Hi All,please help me with below requirementI have one expendably table in witch I have one field called serial no. with integer type, this field's value should increase when new record is created so for that I have written 1 BR and it is working fin...
Assignment group should be mandatory when caller is VIP user on Incident form
Hi, I have below requirement and have to implement via UI policy. But it is working not working when caller change to VIP. However it is working fine for on load. Assignment group should be mandatory when caller is VIP user on Incident form Thanks,Mu...
Resolved! Delete UI action for Problem Table
Hi, I have created a 'Delete' UI Action for the Problem table by using 'Insert and Stay' option from the OOB Delete button which is in Global table. I have a condition that the Delete button should be visible only in the closed state and Resolution c...
Resolved! Cost Center Database view review
Hi everyone, I'm working on a database view and I'm not getting the outcome I'm looking for. Grant it I'm not sure I'm able to with the 3 tables I'm including in this view, but your quick review and comments are needed. Expected Outcome: We have app...
Create an Incident or HR Case from a Microsoft Teams call
Hi everyone! I was wondering if it is possible to create an Incident from a Microsoft Teams call. For example you receive a call on Microsoft Teams from an mobile that belongs to a user in your system. Is it possible that when you answer that call in...
Resolved! Multi Select Choice list
Is there a way to create a Multi Select Choice list Variable that I can control the Choice list without using a table and the users can select multiple items from the Choice list?
Resolved! Documentation for the Cart() API
Does anyone have more detail documentation on the Cart() API? There is a very basic documentation on the docs website: https://docs.servicenow.com/bundle/kingston-application-development/page/script/server-scripting/reference/r_ServiceCatalogScriptA...
Resolved! ITIL User can't see the incidents when assignment group is empty
Hello,I am an admin i can see all incidents but ITIL Users can't see the incidents when assignment group is emptyHow to write acl or query business rule that itil users also can see the incidents when assignment group is emptyPlease help to achieve t...
Resolved! Glideajax access script include gliderecord record user does not have permission
Hi guys, Pretend this scenario: Catalog client script calls a script include through glideajax and sends an incident number as a parameter. Then Script include querys incident table through gliderecord and checks if the record exists. Returns a true ...
