We have implemented walk-up and we have agent trying to check-in to a location kiosks to accept record but the button is not available. We check that someone already checked-in since state is Occupied. Is there a way to have multiple agents able to c...
Hi ServiceNow Community Developers, I am following the ServiceNow for Slack setup guide to connect ServiceNow and Slack. Inside the ServiceNow for Slack popup that appears after clicking the "Connect ServiceNow to Slack" button I populate the Service...
Hi All, I have a variable set (Requester & Requested for) which is used in 9 catalog items, I want to add a reference qualifier condition for a specific catalog item, to show only users belongs to hardware department in the requested for variable an...
Hello, I am trying to see what user made changes to a record specifically from 'sys_user_group_list' where can I view the changes made to the record?
Can Someone suggest me the way to achieve the followingSHow the field background of summary on Form level + list View to say Orange If some of the condtion matchsumary contains ABCPriority = 1Contact type = Event Field Style is one way but i am not a...
Hi all, I am observing a weird behavior. I have a field on the form called: "Expected Return Date". If the user has not yet returned the item by the expected return date, I have to create a notification. So, I need to wait until the expected return d...
Hi Team,I have created a dashboard and reports on the user table and I want to add interactive filters for the name field on the user table but there is no interactive field for the string type field.I need to create a custom interactive filter for t...
Hello, i need litle bit help about connecting a Problem to a Incident Ticket ( see Picture bellow ) - when i want to connect it, it show and listed me only "false" option - when i use the loop, lookup via the list i got a new tab with all the problem...
Hi Developers, I am facing an issue to build the below usecase:Usecase: Whenever a change_request is created with an employee number value, the flow should check the employee number in the sys_user table of the change_request record. If the user reco...
Hello, I added a reference field (u_email_address) to the Incident form referencing the sys_user table so I can lookup/pull info from the User table's email address field (email). I used the below attribute on the email address field on the Inciden...
I have a look up select box the uses the sys_choice table with some pretty basic defaults Value & Label reference qualifier works and returns the values on the sys_choice table. the sysID matches the record producer. Then for whatever reason on my ...
on form while new form open field is showing as null instead of --None-- as below how to correct this?
Hi,I am not able to add/hide the related list on the tab section. Below the snapshot of the error message which blocks the create/ save button when trying to create/ hide related list on the tab section. How can we resolve this? Thanks.
I'm looking to try and get the Assignment Group field to be editable at State = Authorise and State = Scheduled. However, this field and most others get made read only as soon as it hits Authorize. I've scoured UI Policies, Business Rules, Client Scr...
Hi all, below is the error iam getting while receiving email . How to resolve this
