Not able to view dashboard shared with me.

bikash3 · ‎07-29-2020

When i try to view the report dashboard it says "Report visible only to a specific users of group.
All other members are able to see it.

I already have ITIL role,
Report Security - enforce access control checks" plugin is also active.

Also both the dashboard are related to Vulnerability.

Thank You

Ankush Jangle1 · ‎07-29-2020

Hello,

Usually means the Report sharing level is set to Me. Open one of the Reports, click the drop down on Save, and select Sharing. You need to change that to Everyone or Groups/Users and define who can see that report.

If he doesn't see those options, will need to give the roles: report_group and/or report_global

https://community.servicenow.com/community?id=community_question&sys_id=d7bdf135dba57b0423f4a345ca96...

Mark it as Correct/Helpful if it Helps you

View solution in original post

PriyaRanji · ‎07-29-2020

hello,

please check whether you are part of the specific group.

thanks!

Sajilal · ‎07-29-2020

There is a nice KB article on this, please go through and see if this resolves your issue.

https://hi.service-now.com/kb_view.do?sysparm_article=KB0745026

Please Mark as ✅ Correct if this solves your issue and also mark 👍 Helpful if it helps resolve your problem.

Thanks,
Saji