Dear all,I have a question of which i can not find the answer in this forum. Perhaps the answer is already given but I use the wrong search words?Anyhow, In the past we hardcoded group assignments to groups in flows we created in flow designer.at thi...
Hi All, I want to fetch phone field(contains code eg: +91 for India, +65 for Sweden) value which will be based on country selection both fields are present on cmn_location table.I also have another field called country on catalog item which is a look...
hi how to create requests from the excel sheet data that is attached to an inbound email with particular subject?
Hi All, I am new in this enviornment, My requirement is : I have one field name :IP address this can accept only this type of format XXX.XXX.XXX.XXX(12 Digit and 3 dots ). I have tried to use the pattern in client script,Unable to understand how it...
If tasks is closed then RITM should close complete using flow designer.
How to disable the submit button in the catalog form if the variable choice option is selected as Disagree
Hi all, I have a requirement to display sc_task details on portal in the same way as displayed for RITM. On clicking the RITM number, another page with all its details opens. I'd like to have the same for tasks as well. Can someone plz give me a i...
we have one single line Text variable in default value i am given 1but it's not displaying in portal But above default value is not reflecting in Portal please check below screeshot. so please let me know what is the issue
Hi @Pavankumar_1 Trying to create multiple records from JSON using the below script but the records are not inserted. Script: var reqbody = request.body.data; var parsedData = reqbody.alerts; gs.info("event : REQ " + reqbody); for(var i=0; i<parse...
which roles can move the Problem to the Closed state from Assess state?
Hi All, We are trying to use the OOB hardware asset management which comes as part of the ITSM product. I understand that there is a link made when a CI is created to an Asset record based on the model. We have instances though where we will have a ...
Hello community,We don't want non-itil and non-admin users to access Native UI platform using web link.According to the KB : Restrict ESS or non-role users from navigating to native UI by manipulating the URL - Support and Troubleshooting (servicenow...
In incident form if i change a caller field his information i.e department, mail, manager, phone number should be auto populate in description field. I need to store values/push values in string and them have to get same array to CS and then set des...
I just want to pass assigned to information from server side to client script so that when i change incident assigned to value description should take the value as shown in below pictures but its showing undefined. what went wrong? where modificatio...
Hi, We have a String field in our staging and target table which has to copy the value from the sheet. when we are loading the data(transform map) it is changing the value which is being sent Example: if the value is like this 박명선 it is converting it...
