Resolved! How to Relate Change Request with Projects?
What is the best practice/OOB way to relate Change Requests with Projects?
Forum Posts
Connecting Contracts to Business Application
I am new to ServiceNow and I am looking for documentation or guides on how to achieve the following within ServiceNow. We are in the process of implementing APM and now have our Business Applications configured. How can I create/insert contracts for ...
Phone number fields on sys_user table. Mandatory area code.
I would like to like to make the business phone and mobile phone fields only accept the following format:(xxx) xxx xxxx. I understand the old Phone Number field data type "inherits from a string". Problem is I cannot find any entry with "phone" u...
What class is used for Integration/Interfaces in cmdb?
We are using the oob classes and need to find a class which represents the integration dependancy between two systemsexample we have application 1 that integrates with system 2 - we want to record that integration be it whether it is a FTP transfer, ...
Resolved! Script include and client script mrvs
Hi Team, I want to insert all the selected records from list collector to mrvs, but it's inserting only one in mrvs(for ex if i select 5 records also it's inserting only one record in mrvs) Please find below script Script Include var assetdeta...
Resolved! Rest Message error
Hi There,i hope this email finds you all well.I was asked to retrieve data out of snow to PowerBI.what i did was- created a couple of REST Messages (one for each table)- created a user for integrations purposes with proper permissions (ACLs, roles, e...
Populate list of CI in incident when category is specific one
Hello Experts, Iam trying to achieve to list the particular CI's of class is computer when the category is "BitLocker". I have written and Script include and Client script to pull the list of it(Given Below) Im able to achieve through the logs but no...
Resolved! Task emails with attachments
All, I have an issue going on when a user replies to an email on the Task form. When the user replies to the email sent from the task and there is an attachment on their response, it is not being saved to the task. How can this functionality be enab...
Resolved! What job add or removes role(s) from user(s) of group and why has it been queued?
Adding roles to a group is usually immediate, but today in a non-Prod instance, this information banner is popping up and the roles are not adding. The group(s) in question have less than 10 members and the role being added is not multi-tiered. It ha...
Linking two fields on different tables
Hi All,I have created new field 'Owner' on the Schedule Entry table.I want to link this field with 'Owner' field on Events List [u_maintainance_blackout_change] table.That means whatever I am selecting the owner in one table should reflect in the oth...
Resolved! Change Loading icon in Service Portal
Hello, I have a requirement to change loading image in Service portal, has anyone done that before ? Please help! Regards
Best method to reduce ServiceNow storage
we are currently in Rome version. We have purchased 5TB space. however, we have over used it. We want reduce the size by 3TB. We have data since 2016. Kindly help us with best method to reduce size without data discrepancies.
Resolved! Can we redirect using client script
Can we redirect to any other page or homepage using client script.I need that if the IF condition true then redirect to homepage.Please help me out
Workflow not moving to next stage when state changes to need more information
Hi Team,After adding a condition in approval workflow (Need more information) when the approver selects need more information the workflow does not move to next stage.It is working fine when state changes to approved or rejected. Regards,B
How to set up feedback form ServiceNow knowledge articles when it not helpful
Hello, I set up the system properties as given below in the article, which are provided by the ServiceNow OOB feature, to enable the Knowledge Feedback and Knowledge Feedback Task. However, when I checked the feature that said that article was not he...
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