Notification is not getting triggered.

[Madhumita3]

Hi All,

I have come across an issue and I'm not able to find the root cause of that. Stating the problem below, any assistance is appreciated.

Issue: I am working in a scoped application. Wherein I have two tables one table is extended from the task table (Naming Table "A") and other table is a standalone table (Naming Table "B"). I have written a scheduled job and through an event I am triggering a notification. The issue that I'm facing is when I am trying to get a notification triggered from table "A" through an event the notification is getting triggered but in case of table "B" it is not getting triggered. For table "B" If I change the send when condition to "Record Inserted or Updated" then it triggers a notification.

Any suggestions would be helpful!

Thanks in advance.

Regards,

Madhumita

[Ankur Bawiskar]

Hi,

please share script you are trying to run from background script

Is event, email both on same stand-alone table

Is the event getting processed

Regards
Ankur

[asifnoor]

Hi

Do you have 2 events created respectively on Table A and Table B?

Can you go to event log and check if the event is processed without any error? If yes then go to system logs and search in logs with your notification name. Once the event is processed, you shall see your notification in the logs. There you will know the root cause if the notification is triggered.

Mark the comment as correct/helpful if this helps to solve the problem.

[asifnoor]

Hello Madhumita,

Did you get a chance to check my reply?