how to reopen an incident by clicking ui action button.
i have a scenario where i should create a button on the incident form,on clicking that button user can reopen the incident.
Forum Posts
No active range or web service or necessary parameters specified for Discovery
No active range or web service or necessary parameters specified for Discovery in discovery schedule menu when i click discover now then gives this notification. what should i do
How to install DemoHub for ServiceNow Organization Instance
Hi Team, Please suggest steps how to install DemoHub App in the ServiceNow Organization Demo Instance. We want to give a demo to client on our Organization Demo Instance. Thanks and Regards, Vineela
Resolved! Continue working on a completed Update set
can you continue working on a update set by setting it to "in progress" after you already previously marked it as complete?
Resolved! Module filter is not working properly
I have edited the filter saying "problems with state Proactive complete should not show in My Group(s) work". But when I click on the My Group(s) work, sometimes it works for me and some times it does not(like the filter itself doesn't show in t...
List Field Limit in ServiceNow
What is the limit of the List type field in ServiceNow? What is the limit of the List Collector type variable in ServiceNow? Do they share the same traits, are they the same?
What Paging Tools are you using?
Is anyone using tools to send an sms notification to people? I'm looking solutions that involve the creation of an incident and solutions that don't need an incident.
Email Client template is not showing in Communication task definition
I'm Creating a Communication plan definition On incident table, I'm trying to add Communication Chanel to the Communication task. Email Client Template I created is on incident table but it doesn't appear in search, the only ones I can see are using ...
Resolved! Use Event and inbound action to send notification
I want to generate an email notification when an update is made to the hr case work notes in the closed state. This is what I have in the inbound action if (current.state == "3" || current.state == "4") gs.eventQueue("sn_hr_core.closed.case....
Resolved! How to test inbound action notification
I Create an inbound action to trigger an event and send a notification I used it on sn_hr_core_case and all the tables that connects them. To test I looked into outbox found notifications with watermarks for 2 tables, emailed them to the servicenow i...
Can you please help me to collect manager round questions asked in interview
Can you please help me to collect manager round question??
Resolved! users with one of the role should be able to edit the field in list view.
Hi , We have one field in list view it is read only .and users with one of the role should be able to edit it. can we achieve it by Business rule. kindly help .
Resolved! Identifying personas via record or by groups/roles
Hello Team, One back to basics questions. Appreciate your feedback. We have multiple personas related to our custom application. It is possible to set up ACLs etc by recognizing the person via the record like for eg: Application record has a linked I...
Retain Data for import set table for longer time
By Default, import set table can hold data for 7 days. Is there a way to hold data for a longer period of time?
How to change state option based on UI action
My Requirement is for example : when i click on awaiting approval button(UI ACTION BUTTON) in the form then state field should change to awaiting approval
