How to do language translation for choices in the catalog items?
How to translate the choice fields in the catalog item, I want to translate choices into the Brazil language. could you please anyone help me to achieve this.
Forum Posts
Send notification to a particular group about the output of schedule job
Hi Team, I am executing the script through schedule job to remove the user from groups and roles. I am getting a count of users through log statement (like how many users have been removed),so the same details that is the count,I want to send to a pa...
How do I share my dashboard to every one in the instance with out adding any particular group or user?
How do I share my dashboard to every one in the instance with out adding any particular group or user in the Dashboard sharing option.
How to stop submission of a record producer
Hi, I have created a record producer and I don't want to submit the form if the user already has submitted a request. If the user submits the form a record will be created on a table. I am validating the "requested for" field which is present on the ...
Resolved! Combining Table and Field ACL rules
As we know, ServiceNow distinguishes between table and field level ACL rules. If both exist for a particular field, they both must evaluate to true in order to grant the specified access. I have a situation where I need a field rule to essentially tr...
Highlight row or add symbol in agent workspace if record has unread comments
Hi all, I need a solution for our agents to see (without using the "updated" or "updated by" column) if there is a new !!unread!! comment on a ticket in agent workspace. The best would be to have a new column that shows a mail symbol in front of a ...
Resolved! I need the list of all deleted CIs in CMDB table. Is that possible to extract it in service now?
Hi Experts, I need the list of all deleted CIs in CMDB table. Is that possible to extract it in service now? Is there any means to get the data of Deleted CIs? Please suggest a solution. Thanks in advance, Regards,Sofiya
Resolved! Event trigger after users are removed from the groups
Hi Team, I have a schedule job which is removing the users from groups and removing the roles. But I want to send a notification to a particular group with the User Name and Group details from which they are removed. I am struck with how to trigge...
How to trigger Event through scheduled job
I have cretaed new notiification on Change_task table, I need to trigger this notification every day. for that i created one event and firing that in the notification. created one sheduled job and added in script " gs.eventQueue('event name', ' ', '...
how to send feedback form for user when incident closed in servicenow
how to send feedback form for user when incident closed in servicenow
Can someone help me to use the query result?
Hi Everyone! So, I have this script I've been trying to fix this to use the result of the query but it prints the whole table. I want to use only que result of the query and print it, but idk if I should use another glideRecord or maybe a getQuery or...
Resolved! Changing font colours on the Walk-up Experience portal
Hi there, I'm looking to implement the walk-up experience but one thing I noticed was the default font colours on the check-in page are too light (see below) I'm new to service portal development and was wondering what the easiest way to change thes...
Resolved! Certified system Administration (CSA Exam)
Hi everyone, I am about to give an atempt on csa exam, can anyone suggest me to take exam in online mode or offline mode? Thanks and Regards
Resolved! String conversion to HTML-Incident to knowledge creation
Hello Experts, We have BR to auto-create KB from incident. In description fields we put issue detail in multi line text. When KB created from incident then KB show all multi line text in single line. There is some issue in conversion of string field ...
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