Notification to trigger on every 30,60,90 days

rohini23
Tera Contributor

‎11-09-2022 10:33 PM

Hello everyone ,I want to trigger notification on every 30,60,90 days from start date

Can anyone help me on this>

Thanks & Regards,

Rohini Vibhute

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4 REPLIES 4

Tony Chatfield1
Kilo Patron

‎11-09-2022 10:48 PM

Hi, there are a number of ways you can deliver this behavior.
Perhaps you can explain your business drives\use case, so that the community can better understand your requirements and provide the most appropriate solution.

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rohini23
Tera Contributor
In response to Tony Chatfield1

‎11-10-2022 01:30 AM

Hello Tony 

Below is business case

Update the automated workflow that sends a notification every day for 7 days on change in create/submit with start date in the past to send on the 30th calendar day past the start date, 60th calendar day past the start date, and 90th calendar day past the start date.  The Recipient stays the same, as the change owner.  The notification should be visible in the activity tab as it is today.  

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Sebas Di Loreto
Kilo Sage
Kilo Sage
In response to rohini23

‎11-10-2022 08:05 AM

I can see you are dealing with CHANGES, then to start with, I would NOT touch the change workflow for this purpose. 

You can create an event called for example "change.owner.notification".

Now it is a matter of having a notification that is triggered by this event, like the out of the box "Change notification": /sysevent_email_action.do?sys_id=bddf01d7c61122aa00e83c973b1f8c82

 

SebastianDL_0-1668096085823.png

This event will have parm1 as the change_owner.

A daily scheduled job could could be sensing the 4 scenarios you proposed on active changes:

  • less than 7 days from change creation: send the event
  • exactly 30 days from change creation: send the event
  • exactly 60 days from change creation: send the event
  • exactly 90 days from change creation: send the event

It will do this every day since many different changes will have different creation dates.

 


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