On Call Functionality in Service Operations Workspace

[Cheryl Wickwire]

If anyone uses On-Call functionality in ServiceNow, would you be kind enough to share your experience? 

Pros and Cons both appreciated!

Thanks so much!

[Vishal Jaswal]

Hello @Cheryl Wickwire 

This may help: https://www.youtube.com/watch?v=TGA4FKt9QMs&t=1s