On-Call Scheduling End User Training Documentation

[doormold]

We are rolling out On-Call Scheduling to our end user community.  We're trying to build some straightforward, "out of the box" training documentation that we can cover in a one hour overview with our users.

We are hoping not to reinvent the wheel and was wondering if anyone has an existing On-Call Scheduling training package that we could use as guideline, something that you would be willing to share?

Thank you in advance!

[crisking]

Hi, would it be possible for you to email the generic template to me?  tush133752@gmail.com

[crisking]

Hi, would it be possible for you to email generic template to me?  tush133752@gmail.com

[kkusu5591]

Great question    vidmate

mobdro

[Chris Shakespea]

see also On-Call Scheduling - Process Workshop

[jc_2015]

Hi Chris,

In the On-Call Scheduling - Process Workshop deck on slide 43 regarding the roles, the slide lists itil and rota_manager as the only 2 roles and there is also the following note: "There is a DEPRECATED role called rota_admin. Do not use it." Do you happen to know when was the rota_admin role deprecated and why it shouldn't be used? I wasn't able to find anything on the product documentation page.