On-Call Scheduling End User Training Documentation

doormold
Tera Contributor

We are rolling out On-Call Scheduling to our end user community.  We're trying to build some straightforward, "out of the box" training documentation that we can cover in a one hour overview with our users.

We are hoping not to reinvent the wheel and was wondering if anyone has an existing On-Call Scheduling training package that we could use as guideline, something that you would be willing to share?

Thank you in advance!

 

 

15 REPLIES 15

Chris Shakespea
ServiceNow Employee

Thanks.  I will get the document updated.  rota_admin and rota_manager both exist (I checking internal documents and a Utah) instance.