One of user are getting below error

[keval3]

Hi Team,

kindly help me on below issue

one of user is getting below error in dashboard, also he is not able to see all field in that report as admin I can see all field and also I am not getting that error.

Kindly find below screen snap for same.

Thanks & Regards

KP  

[Viraj Hudlikar]

Hello @keval3 

It seems db view which will be combination of multiple tables. Do check if the user getting error is having read access across the table used in db view. As suggested by Atul use access analyzer module and see if there is any kind of restriction for the user whom this issue is coming.

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.

[Dushyant Siroh]

Hi @keval3 

ServiceNow Blocking the query its means user does not have the right permissions to retrieve the date, so you need to check ACLs , table permissions , or roles to fix it .

Regards, 

Dushyant

[Ankur Bawiskar]

@keval3 

the user doesn't have read access on the field mi_start and mi_definition on the respective table

Did you verify that?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[keval3]

Hi Ankur,

So for that I will have to create ACL to give read access to them right?

I have tried to create ACL on that table (report has been created on same) but in ACL that table is not populated, may because it is database view table. let me know what should I have to do.

Thanks & Regards

KP