Open Record in New Tab from Context Menu in Service Portal

1_DipikaD
Kilo Sage

Hi All,

 

I’ve created a context menu on a table in the platform view. When a user right-clicks a record, the option appears in the context menu, and selecting it opens that record in a new tab.

Now, I want to achieve the same functionality in the Service Portal. The records from this table are also displayed in the portal.

 

 

 

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@1_DipikaD 

how is the form rendered in portal?

are you showing it using form widget?

share some more details

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

There is a button on header of portal , clicking on that button it shows the records. Yes using form widget .

@1_DipikaD 

see this link

Open links up in new tabs using Simple List widget in Service Portal 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar ,

Thanks for your response.