Open Record in New Tab from Context Menu in Service Portal
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09-01-2025 06:59 AM - edited 09-01-2025 11:01 PM
Hi All,
I’ve created a context menu on a table in the platform view. When a user right-clicks a record, the option appears in the context menu, and selecting it opens that record in a new tab.
Now, I want to achieve the same functionality in the Service Portal. The records from this table are also displayed in the portal.
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09-01-2025 07:07 AM
how is the form rendered in portal?
are you showing it using form widget?
share some more details
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-01-2025 08:20 AM
There is a button on header of portal , clicking on that button it shows the records. Yes using form widget .
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09-01-2025 09:31 AM
see this link
Open links up in new tabs using Simple List widget in Service Portal
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-01-2025 09:56 PM - edited 09-03-2025 10:37 PM
Hi @Ankur Bawiskar ,
Thanks for your response.
