Order guide submit redirect to RITM page
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07-16-2025 02:27 AM
Hi All,
When i submit order guide form , its redirecting to /sp?id=ticket&is_new_order=true&table=sc_request&sys_id=b9b3638187362250f505cbb5cebb35e8
this page ,
we want to redirect to
/sp?id=ticket&is_new_order=true&table=sc_req_item&sys_id=ritmsysid page .kindly help me code changes
please find attached widget which we are using
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07-17-2025 02:52 AM
Order guide is often used to order multiple different items, so there'll be more than one ritms under the request, so it makes sense to direct to the request.
If you do end up modifying the order guide widget make sure to check whether you need to move to request record if more than one ritms are created.