Orphan ci

shivaadapa · ‎11-17-2023

Hi

What are these Orphan CIs?

I want to create a report to filter out these Orphan CIs so from which table and what conditions i have to keep to get those?

AndersBGS · ‎11-17-2023

Hi @Dr Atul G- LNG ,

Just a comment - not parent.class is empty but just "parent is empty".

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
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Dr Atul G- LNG · ‎11-17-2023

aha.. Right. my bad.

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Sandeep Rajput · ‎11-17-2023

@shivaadapa Orphan CIs: A CI is flagged as an orphan CI when it does not have a desired relationship with another CI.

shivaadapa · ‎11-17-2023

Hi @Sandeep Rajput

shall i know the filter conditions to get orphan CIs.

Sandeep Rajput · ‎11-17-2023

@shivaadapa You need to configure orphan CI rule https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/product/configuration-manageme... to get the report of orphan CIs.

Also, if the relationship of a CI doesn't exist within CI Relationship [cmdb_rel_ci] table, can be considered an orphan CI.