[PA AppSec] Daily Data Collection completed with error email

[sbh]

For the first time in the over 2 years we've been using ServiceNow, I got an email in my SNow admin email account with subject "[PA AppSec] Daily Data Collection completed with error". I found the PA job log and filtered for Level = error and got the error below. PDFs, screenshots attached. Does anyone have any idea what could have generated this or where I should look to find more information? Thanks in advance for any help!

Error collecting for 20210416. Clearing the flushed snapshots for job run with log sys_id 9b4287ad1b6320108e1821f8bc4bcb9c java.lang.NullPointerException
    at com.snc.pa.dc.Row.getValue(Row.java:204)
    at com.snc.pa.db.PADBUtils.getPrimaryKeyValue(PADBUtils.java:235)
    at com.snc.pa.dc.DataCollector.map(DataCollector.java:1130)
    at com.snc.pa.dc.DataCollector.collect(DataCollector.java:542)
    at com.snc.pa.dc.DataCollector.collect(DataCollector.java:390)
    at com.snc.pa.dc.DataCollector.collect(DataCollector.java:302)
    at com.snc.pa.dc.DataCollectorJob.collect(DataCollectorJob.java:316)
    at com.snc.pa.dc.DataCollectorJob.collectWithMutex(DataCollectorJob.java:229)
    at com.snc.pa.dc.DataCollectorJob.execute(DataCollectorJob.java:214)
    at com.glide.schedule.JobExecutor.lambda$executeJob$0(JobExecutor.java:113)
    at com.glide.schedule.JobExecutor.executeJob(JobExecutor.java:116)
    at com.glide.schedule.JobExecutor.execute(JobExecutor.java:100)
    at com.glide.schedule_v2.SchedulerWorkerThread.executeJob(SchedulerWorkerThread.java:300)
    at com.glide.schedule_v2.SchedulerWorkerThread.lambda$process$0(SchedulerWorkerThread.java:188)
    at com.glide.worker.TransactionalWorkerThread.executeInTransaction(TransactionalWorkerThread.java:35)
    at com.glide.schedule_v2.SchedulerWorkerThread.process(SchedulerWorkerThread.java:188)
    at com.glide.schedule_v2.SchedulerWorkerThread.run(SchedulerWorkerThread.java:102)

[Jenna]

We are experiencing this same issue, but the link to the KB article isn't valid. Is there an answer for this? I tried the steps above but the indicator did not have a record under 'Performance Analytics Text Index Configurations '. 

[sbh]

A consultant who was working with us fixed this by upping the limit on the system property com.snc.pa.dc.max_records. Thank you, @Ofuoma Ikogho !

[Inactive_Use349]

You are most welcome @sbh