Performance Analytics (PA) Simulator - Micro Certification

Tripta kumari1
Tera Contributor

Hello 

I'm taking the PA Micro Certification Simulator.  The one step says:

Indicator Sources

  1. Navigate to Performance Analytics > Sources > Indicator Sources.
  2. Apply the filter Package.ID = com.snc.pa.
  3. Click into and review the resulting 4 indicator sources to ensure they match your Incident application table structure. 

Indicators

  1. Navigate to Performance Analytics > Indicators > Automated Indicators.
  2. Add the filter condition Package.ID = com.snc.pa.
  3. Click into and review the resulting 16 indicators to ensure they capture the metrics you want to measure and track. 

Collection Jobs

  1. Navigate to Performance Analytics > Data Collector > Jobs.
  2. Apply the filter Package.ID = com.snc.pa.
  3. Click into and review the [PA Incident] Daily Data Collection and [PA Incident] Historic Data Collection jobs. Review the list of indicators which are being populated by these jobs. Dashboard that feature these indicators will be populated with data after the jobs complete.

 

However, there is no filter option for package.ID in the drop down menu - and I have successfully completed the prior step.  I'm not sure how to proceed if I cannot apply this filter. and i am also try  show related fields method but I Didn't find any solution.

 

2 ACCEPTED SOLUTIONS

Gunjan Kiratkar
Kilo Patron
Kilo Patron

Hi @Tripta kumari1 ,

There is field in indicator sources table as package. click on that 2nd option.

GunjanKiratkar_0-1672309567260.png

After selecting that again click on that package and select ID

 

GunjanKiratkar_1-1672309598360.png

 

You will get list as below. Do this for all 3 tables as per package ID. Click on each record and review it.

GunjanKiratkar_2-1672309629068.png

 


Please Mark My Response as Correct/Helpful based on Impact
Regards,
Gunjan Kiratkar
2X ServiceNow MVP
Community Rising Star 2022
Youtube : ServiceNow Guy

View solution in original post

Hi @Tripta kumari1 

You are creating new filter. After creating first one. Don't do that.

Click on the same filter i.e. dot walk the field. Please recheck my previous reply how I did that.


Please Mark My Response as Correct/Helpful based on Impact
Regards,
Gunjan Kiratkar
2X ServiceNow MVP
Community Rising Star 2022
Youtube : ServiceNow Guy

View solution in original post

6 REPLIES 6

Gunjan Kiratkar
Kilo Patron
Kilo Patron

Hi @Tripta kumari1 ,

There is field in indicator sources table as package. click on that 2nd option.

GunjanKiratkar_0-1672309567260.png

After selecting that again click on that package and select ID

 

GunjanKiratkar_1-1672309598360.png

 

You will get list as below. Do this for all 3 tables as per package ID. Click on each record and review it.

GunjanKiratkar_2-1672309629068.png

 


Please Mark My Response as Correct/Helpful based on Impact
Regards,
Gunjan Kiratkar
2X ServiceNow MVP
Community Rising Star 2022
Youtube : ServiceNow Guy

Tripta kumari1
Tera Contributor

hi 

@Gunjan Kiratkar 

After selecting that again click on that package and select ID but i didn't get the ID column only show the SYS id  

pic1.PNG

 

2) and the second record this one I get the ID column but after filter no records are showing   

  1. Navigate to Performance Analytics > Indicators > Automated Indicatorspic2.PNG

Hi @Tripta kumari1 

You are creating new filter. After creating first one. Don't do that.

Click on the same filter i.e. dot walk the field. Please recheck my previous reply how I did that.


Please Mark My Response as Correct/Helpful based on Impact
Regards,
Gunjan Kiratkar
2X ServiceNow MVP
Community Rising Star 2022
Youtube : ServiceNow Guy

@Gunjan Kiratkar 

Thanks 🙂