PA Widget - Sort on Value not working as expected

[Dan Johnson]

I expect it to sort on value giving high to low or low to high for my breakdown. So if it was for incidents and when I add a breakdown for configuration items. I want to sort it so it gives me the top 10. What I get is abc sorting, which I believe is what sorting by name is for. The automated indicator is simple, just doing a count. Anything I should be looking at for the cause?

[AndersBGS]

Hi @Dan Johnson ,

Please see this community post which refer the same in relation to sorting order. https://www.servicenow.com/community/platform-analytics-forum/sort-values-in-breakdown-list/m-p/1267...

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders